Terms of Use

1. Acceptance of Terms

By using the Persimon Cafe website, you confirm that you have read and accepted these Terms of Use in full. If you do not agree with these terms, you must not use the website or any related services.

2. Description of Services

Persimon Cafe provides digital services through the website, including an online menu, delivery ordering, table reservations, and ticket purchases for events. Availability of specific features may depend on business hours, technical limitations, and current event schedules.

3. User Account

Where certain features require an account, you are responsible for providing accurate and current information and for maintaining the confidentiality of your login credentials. Activity carried out through your account is deemed to have been performed by you unless proven otherwise. You must notify us promptly of any suspected unauthorized access.

4. Orders and Payment

Orders are considered confirmed after a confirmation email is sent to the address you provided. All prices on the website are stated in EUR and may change without prior notice until an order is confirmed. Payments are processed through a secure payment gateway, and Persimon Cafe does not store payment card details.

5. Cancellation and Refunds

Order cancellation is possible until preparation or actual processing has started, unless stated otherwise for a specific service or event. Where a refund is approved, the amount is returned to the original payment method, typically within 5 to 7 business days, subject to the policies of the relevant bank or payment provider.

6. Intellectual Property

All website content, including texts, photographs, interface elements, branding, and logos, is owned by Persimon Cafe or used with lawful permission. Copying, distributing, publishing, adapting, or otherwise using such content without prior written consent is prohibited.

7. Limitation of Liability

We make reasonable efforts to keep the information on the website accurate and up to date, but we do not guarantee uninterrupted availability of the service or the absence of errors, delays, or omissions. To the fullest extent permitted by law, Persimon Cafe liability in connection with the website or services is limited to the value of the relevant order.

8. Changes to the Terms

We may update these Terms of Use from time to time to reflect changes in law, services, or business operations. The current version is always available on this page. Continued use of the website after updated terms are published constitutes acceptance of those changes.

9. Governing Law

These Terms of Use are governed by and interpreted under the laws of Bulgaria. Any disputes arising from the use of the website or Persimon Cafe services shall be submitted to the competent courts at the location of Persimon Cafe in Varna, Bulgaria, unless mandatory law requires otherwise.

10. Contact

For any questions about these Terms of Use, contact us at info@persimon.cafe.